I Emailed Creamware 2 Times And Still No Response!

[Astral Fridge Magnet]

I have emailed Creamware 2 times, the first time was a month ago to ask for a Scope 4.0 CD seeing that was suggested might get XTC working as it may have files that the downloaded version doesn't have.
No response! I think I have been more than patient. Can anyone out there make an .iso file of thier CD and upload it somewhere like megaupload please?

[djmicron]

if you want to download the scope 4.0 software, simply go here

ftp://ftp.cwaudio.de/Software/Scope_fam ... PE_v40.zip

this is the ftp space of creamware

[djmicron]

p.s. about xtc additional files, i don't know what problem you have.

try to rb@creamware.de

[Astral Fridge Magnet]

Thanks Djmicron for your response, but I have the downloaded version of Scope 4. I can get that no problem. However, I would like the CD as that was advised to me with regards to XTC problems I am having. I have been told that the CD has certain files that the download doesn't have.

Here the link to the post I first made and some of the responses I got.

http://www.planetz.com/forums/viewtopic ... orum=32&32

Thanks

[garyb]

just ask your dealer. if that doesn't work, ask the distributor. if that doesn't work, email me.....

[Astral Fridge Magnet]

Unfortunately GaryB I have phoned virtually every music shop in the country (The Netherlands) with no luck whatsoever. They have all told me the same thing, which is to download it from "My Page" on the Creamware site, which I have already done. Aparently Holland doesn't have an official Creamware dealer either. There used to be one, but that relationship ended a while ago. I will try Belgium next and if that fails then I will email you.

Thanks for your willingness to help!

[valis]

There are a few people known to frequent this forum from Creamware, but perhaps you should try calling Creamware. You'd likely have to pay a small fee for the CD anyway to cover costs.

[beerbr]

You already have what you need to install XTC mode. The easy way to do is reintall the scope 4.0 AFTER you install the sequensor software (like logic or nuendo). Then the installer should detect themself where the VSTPLUGINS folder is..

Then after install, open 'setting' page and make sure you cross on 'Enable XTC mode'.

After this, CLOSE the scope software and load your sequensor...

DONE..

[beerbr]

Also, one thing..

Make sure that you select 'ASIO Scope' as the audio hardware option in your sequensor.

That should do the job, and you don't have to daydreaming waiting for someone to help.. =)

[next to nothing]

maybe give ralph a call, its not that expensive... i called ralph 3 or 4 times (the hotline) via a cell phone from norway, and it cost approx 4 or 5 euros...

[Astral Fridge Magnet]

Beerbr, I have already done all those things and it has been said already many a time on these forums that the CD provides the most trouble free installation for some bizarre reason. It doesn't seem logical to me, but now I will try what has been suggested, which is to get my hands on the CD.

[virtualstudio]

where in holland? I can give you one
I'm in Amsterdam

[Astral Fridge Magnet]

Hi VirtualStudio,

I have just sent you a private message, but here again is what I just wrote to you:


Hi,

Thanks for your offer of giving me a Scope 4 disc. I live in Den Haag. Posting it to me would be really nice (as I rarely come to Amsterdam). I will of course pay for postage and whatever costs.
Or do you happen to know any shopsin Holland that have the disc?

If posting is possible, PM me and I will give you my address.


Thanks