are you trying to trigger my ptsd?
i'm not even done with today's mess. i'll be working this sale for a week as the stragglers finally get me their serial numbers...
a few more hours and i should be caught up with today, it's only 9:40pm...
It's been almost 1 1/2 weeks now. I received confirmation of the purchase from Sonic Core as soon as i had bought it. I included my scope serial no. in the order.....nothing since. Do I just sit tight? Not in an immediate hurry but would like to have this all running smoothly over the holidays.
Also I will definitely be donating to Planet Z, not just because of the free software from dNa, but also, and very importantly this site has been instrumental in keeping scope alive. It is rare that such enthusiastic support exists on a forum. Everyone is 100% into it. Responses are fast and very helpful, developers are keen to promote our music creation. I've been a pulsar/ scope user for 20 years. With Samplitude as my DAW, the only thing holding me back is me, not you all, and not the HW or SW......
Take Care all and enjoy your holidays to the fullest.
if you have a serial number in the address section of your account, it will always be ignored. often those are old and not updated.
the problem is that once a key is sent out for a specific serial number, that is it. it's permanent. the key belongs to the Scope hardware, not the user. that's why when you sell hardware, the next user can keep using the same keys. when you sell an automobile, it's keys stay with the it.
in this case, the next step is to send out a request for the serial number. for various reasons occasionally those emails don't seem to make it to the user, often because they are caught in spam traps.
sometimes the problem is just that i went stupid at some point. i'm sure that's happened to others.
in any case, it is never because the customer is being ignored. please write an email to support when there is a problem so i can fix the problem the next time i'm in the office.
Thanks Gary,
I didn't think I was being ignored, just thought there would be a rush on which would delay the process and some people seemed to already be up and running. (I remember when scope 5.1 came out. I was one of the lucky ones then) . And yes my serial number was in the address line, but I think you already know that
Hi Gary,
Thanks for sorting me out with all that. Awesome.
NOTE TO ALL: I may have not put my serial number in the spot allocated in the shopping cart. So probably my fault. If you're ordering make sure you do.
FernandoHood wrote: Sat Dec 02, 2017 10:07 am
my life is over guys, STS doesnt work in 2017... and its like there are noother alternatives outthere ~guess ill never use samplers again
rip sts.
press F to pay respects
STS will work in 32 bit won't it? - Just like on 5.1 - If so not a problem, you can have your STS. For 64 bit VSTi etc.... have a slave machine for Vienna Ensemble Pro - and mix 32 / 64 plugins - even from inside a 32 bit host machine ! - Have your STS !
FernandoHood wrote: Sat Dec 02, 2017 10:07 am
my life is over guys, STS doesnt work in 2017... and its like there are noother alternatives outthere ~guess ill never use samplers again
rip sts.
press F to pay respects
STS will work in 32 bit won't it? - Just like on 5.1 - If so not a problem, you can have your STS. For 64 bit VSTi etc.... have a slave machine for Vienna Ensemble Pro - and mix 32 / 64 plugins - even from inside a 32 bit host machine ! - Have your STS !
I don't have another word clock master right now, but do when working with friends. So my question, is the XITE word clock master vs. slave in scope 7 the same as before? (Ie- swap files and restart for each setup)