Scope 7 Bug List

An area for people to discuss Scope related problems, issues, etc.

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Bud Weiser
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Re: Scope 7 Bug List

Post by Bud Weiser »

garyb wrote: Thu Dec 28, 2017 3:11 pm Scope cards are not controlled by Windows via a driver.
Scope cards are a separate computer. that's why they have a program. Scope is the operating system.
excellent explanation !
And,- most of us (I guess),- want it to be the same ´til doomsday !
Using SCOPE on a separate machine is the best IMO,- may it be for the time being or in future.

:)

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Re: Scope 7 Bug List

Post by Music Manic »

I've resolved my problem with GOST plugins. I was getting a crash even though I had the right DSP and .sys files. I loaded the old sys files and the plugins loaded without a crash but asked for the newer sys files. It also asked for the .reg keys which it didn't do before. I applied the keys then put the newer sys files and it worked correctly.

I'm just wondering how the update deals with some keys. Are these causing the crashes when they're not entered in the main Scope registry?
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garyb
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Re: Scope 7 Bug List

Post by garyb »

no.
v5 keys work for optional plugins.
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Re: Scope 7 Bug List

Post by babaorum »

Ok Gary Thanks for explanations ! it's clearer now.

I allowed myself to quote you to EastWest support ( but without the part on the bad programmers :D ) , I'll do the same for Presonus (Notion) (but wihout the part for wavelab because they are Studio One developpers ... and I suppose they will not demand to Steinberg an help :roll: ) :
« Scope cards are not controlled by Windows via a driver.
Scope cards are a separate computer. that's why they have a program. Scope is the operating system.
This is great for some circumstances, but it leaves everyone who does not use a "Windows Soundcard" (Scope is not a Windows Soundcard, but it can act like one) out of the picture.
If the guy who wrote the app left an escape route for the software if it could not access an ASIO control panel, then it would work with everything.
Scope cards will never have an ASIO control panel in Windows, because there is no practical way for Windows to know what is happening inside the card.
It is possible that EASTWEST could patch the app in the same way that Steinberg once provided a fix for Wavelab. »
Thanks Gary.
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Re: Scope 7 Bug List

Post by babaorum »

Maybe for a next version of scope I suggest to create a 'virtual' control panel to fake the 'windows complient' ...?
I'm a fan of scope you know, I like the singularity of scope but I think that OS needing is an important thing to expect for the hardwares because it's inside the OS we work. And it could only extend the range of scope that take into account the Windows OS part of sound cards.
We would not be worried about every update of scope software which it will be compatible or not ...
Sonic Core Luna II + Pulsar II scope v5.1.2709-x64, Cubase 9.0.20 (64), Pro Tools 12.7, Wavelab element 9 (64), windows 8.1 pro (64), Asus P6T 18Go RAM core i7 920, SSL Duende Native - Lexicon PCM Reverb Bundle - Waves - Sonnox
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garyb
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Re: Scope 7 Bug List

Post by garyb »

i don't think that's possible.
it's also not necessary for the OS to control hardware...necessarily. :)
it's just something for kids and feature junkies. it doesn't make a producer or engineer's life any easier.

well, i get what you mean about worry, but no need to worry. music is bigger than the machines that make it, just like humans are greater than the machines they make, even if the machines become sentient and kill everyone and rule the universe... :D
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Re: Scope 7 Bug List

Post by garyb »

it would be much easier for the programmer to leave an option to accept the settings the driver provides. how do you think the rest of the programs work?

i'm not saying it's never the driver's fault. sometimes it is the driver, but when it works for all but a couple of applications, it's really not fair to blame the driver or the hardware. the ASIO standard did have a lot of features added to it, but it's not right to expect every driver to implement any of those features, beyond what is needed to transmit and accept the audio data/clock streams. there's certainly nothing wrong with a programmer making use of all features, when they are available, of course. if this was how business was done, the v5.1 ASIO driver would work with EVERYTHING and Holger would have been able to spend 100% of his driver effort time on the Wave driver. he could have just had the v5.1 driver signed and been done with it. :)
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ronnie
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Re: Scope 7 Bug List

Post by ronnie »

Google and install VoiceMeeter (Donationware).

I have a hunch that may solve your problem. You'll select VM as the ASIO driver in EastWest. Leave Scope alone.

Start Scope.
Start VB.
Tell VB to use Scope ASIO channels.
Start EW.
Choose VB driver.
Profit.

Can't hurt.
"I’ve come to the conclusion that synths are like potatoes, they’re no good raw—you’ve got to cook ‘em, and I cooked these sounds for months before I got them to the point where they sounded musical to me." Lyle Mays
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garyb
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Re: Scope 7 Bug List

Post by garyb »

yes, voicemeeter should be a quite functional work around.
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Re: Scope 7 Bug List

Post by babaorum »

I'm afraid it add latency. I completely removed VB.
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ronnie
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Re: Scope 7 Bug List

Post by ronnie »

Oh well. Sounds like EW ASIO buffer adjustment or VB not configured correctly. Don't use EW standalone but Sampletank and Kontakt and Halion with no problem. Even wIth just Scope, no VB. With VB I can use them all at once with Scope.
"I’ve come to the conclusion that synths are like potatoes, they’re no good raw—you’ve got to cook ‘em, and I cooked these sounds for months before I got them to the point where they sounded musical to me." Lyle Mays
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Re: Scope 7 Bug List

Post by ronnie »

I'm just using a refurb HP-XW4600 quad core 2.8 with 16GB of RAM. Win 7 Pro. VoiceMeeter, Process Lasso. No special video, a cheap NVIDIA with 1 DVI, HDMI and VGA. 2 Hybrid 1TB drives and a 27 inch HD widescreen. 3 PCI: Pro, Pulsar, Luna. Two STDM cables. Scope 5.1. Too broke to go for the 7 special (fractured knee) but it looks like maybe better to wait and see as I have mucho Akai samples to feed STS and no patience right now to iron wrinkles.
"I’ve come to the conclusion that synths are like potatoes, they’re no good raw—you’ve got to cook ‘em, and I cooked these sounds for months before I got them to the point where they sounded musical to me." Lyle Mays
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ronnie
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Re: Scope 7 Bug List

Post by ronnie »

Do you have "allow windows to turn off this device" set in power options in device manager. Does Windows 10 have that setting?
"I’ve come to the conclusion that synths are like potatoes, they’re no good raw—you’ve got to cook ‘em, and I cooked these sounds for months before I got them to the point where they sounded musical to me." Lyle Mays
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garyb
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Re: Scope 7 Bug List

Post by garyb »

DragonSF wrote: Sun Jan 07, 2018 3:52 am Under Win 10, when the PC goes in to sleep or hibernation mode: afetr wake-up scope has lost connection to the PCI-board. Can only be solved by reboot.
that is not a bug, that is normal.

Scope cannot sleep. once the computer goes to sleep, power is cut to the bus and the dsps lose their state. when the computer starts back up, Scope is not in contact with the dsps. only restarting can restore the condition, but Scope cards and the XITE aren't hot swappable. it takes a reboot for windows to recognize their existence again.

there is no reason for a Scope computer to sleep. power saving is not something that a realtime system does well with.
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Re: Scope 7 Bug List

Post by garyb »

be sure that in the device manager, the XITE entry has the "reset board when idle" box UNCHECKED in properties.(i think this is what Ronnie was alluding to)

also, in the advanced power settings, the PCI Express entry has "link state power management" turned OFF.
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Re: Scope 7 Bug List

Post by ronnie »

Thanks gary, that's what I meant.
"I’ve come to the conclusion that synths are like potatoes, they’re no good raw—you’ve got to cook ‘em, and I cooked these sounds for months before I got them to the point where they sounded musical to me." Lyle Mays
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Re: Scope 7 Bug List

Post by t_tangent »

Operating system version: Win 7 32bit

Scope Hardware: Scope 7 running off 3 x Scope Pro PCI cards

Ulli settings: 3ms

Sample Rate: 48 kHz

Plug-in (if the bug is plug-in related): EDS8i.dev (EDS 8i Drum machine)

Type of bug/error message: No sound when device is first loaded into the routing window even when the main Volume knob is at max volume position. Moving the main Volume knob a little does then make the device produce sound.

If the device is saved within a project then it does produce sound output without needing to first move the volume knob, so this bug seems to only occur when first loading the device into a new project.

A small bug and certainly not a real issue, but a bug nonetheless, so if anyone can reproduce this and verify it isn't just happening on my setup, that would be useful.


Is this the only place to report bugs, or is there a more official list?. Thanks for any info.
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Re: Scope 7 Bug List

Post by geiger »

I had this issue with scope 5, 5.1 and 7, on Win7 32 and Win8 64: when using Arpeg but bypassing it or keeping it stopped, the notes I hit on my synth have a very short life, no sustain, even though I keep them pressed. They just die.. Because of that I need to remove arpeg from the chain from time to time when I am not using it.
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t_tangent
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Re: Scope 7 Bug List

Post by t_tangent »

This is related to incorrect timing issues with various devices that use a sequencer or any kind of external midi clock, and I have only tried this on Scope 7 PCI on 32bit. I dont have Scope on a 64bit OS yet, and haven't tried this on XITE, so hopefully some others can try this out and report back to see if this works for them on those setups.

After spending some time today trying to find the cause of the issue I have had with several devices that have sequencers which all seem to have wacked out timing, by a process of elimination I have found that, at least in my case here, the culprit is the DSP file, TIMECLK3.dsp

When I upgraded to Scope 7, before I uninstalled Scope PCIE 5.1 I first made a backup of the Scope PCI folder using winrar to archive it and all its subfolders. I then uninstalled Scope 5.1 which removed all the files that were installed with Scope 5.1. This left any third party files in their respective folders, and after making another backup copy of the Scope PCI folder with just these third party files and folders, I installed Scope 7 which placed all the new files into their respective folders. I didnt copy any files back over from the old Scope 5.1 backup as I seem to recall reading somewhere here that this might mess up the new Scope 7 install.

In Scope 7 I found that many devices which use a sequencer or midi clock were not working when switched to External clock, so I thought I would try and find where the issue was.

I used a utility program called WinMerge to compare the dsp files from Scope 5.1 and Scope 7, and after taking into account any third party dsps, I found that 173 files have been changed, nearly all are .dsp files but 2 are .ol files and then there is 1 file called dsp.idx .

So by copying a certain amount over from Scope 5.1 archive, then testing the external midi clock on several devices, then copying back the originals if they made no difference, I eventually came to TIMECLK3.dsp, and by using the older file from Scope 5.1 DSP folderthis seems to first of all show the correct external midi timing in the midi timing display window on all the various devices I have tested so far, and more importatnly it corrects the midi clock timing on those devices

So far it seems to have corrected the midi clock display when set to external clock such as in SB404, It has also fixed the midi seq timing with Neutron Sonic Attack, Mattomat, SpaceF LBH VIII, Solaris, and other devices that can use external midi clock, such as the Modular patch 808 Groover, etc.

While this is not a fix in itself, but hopefully it is a workaround that will help others until SC can sort this out, so any feedback would be useful. I will post this up on the Scope bug report list.

So basically, make a backup of the newer dsp file TIMECLK3.dsp installed with Scope 7 and replace it with the one from Scope 5.1.

Which brings me to a question about these 173 files in the DSP folder that have been updated. Should I have just copied all those older dsp files back over the new Scope 7 install after but I dont want to do that wIthout seeing what other users have done when they originally updated to Scope 7. Also I can make a list of those files if anyone else is interested, but it would be useful if someone could do a comparison as well and see if they come out at the same figure. I havent looked at any other folders to check the differences there, but might do that just out of curiosity

Finally if anyone needs a copy of that dsp file from Scope 5.1 let me know.

Cheers :)

=======================================

My setup is;

Operating system version: Win 7 32bit

Scope Hardware: Scope 7 running off 3 x Scope Pro PCI cards

Ulli settings: 3ms

Sample Rate: 48 kHz
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t_tangent
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Re: Scope 7 Bug List

Post by t_tangent »

Reported now on Lean Testing bug report list. Doesnt seem to be much activity on that site though, and seems to be no way to post a comment on other reported bugs.
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