No hardware I/Os in SCOPE 4

DeXa · Post by **DeXa** » Sat May 01, 2004 4:54 pm

hello guys... i have a quation

I recently formated my hard-drive. re-installed Windows XP and so on....

after hours spending on registering to the Scope 4, I succeed. Then i tried adding my Analog Output dest. and i couldn't found it same with my Midi input.
actually, i have no HARDWARE IOs at all !
(I have full Software IOs and i think all other stuff is fine to) how could it be?

please help...
thanks... DeXa

Post by **garyb** » Sat May 01, 2004 9:19 pm

is the i/o card firmly attached to the main card?

you did install the driver, right?

maybe you should reinstall 4.0......

Kenf · Post by **Kenf** » Sun May 02, 2004 3:21 am

Hi
Do you remember getting an XTC activation page during installation. On this page it was possible to de-activate I/O's, so you could run your card just like an XTC card. This may have nothing to do with your problem but if the settings were incorrect on this page it may have disabled your I/Os?
Regards
Kenf

DeXa · Post by **DeXa** » Sun May 02, 2004 6:24 am

I already re-installed it (I didn't un-install it first)

i remember disabling something... i thought it was the XTC mode (i don't wanna use it)
and i did it again when i re-install the sfp.

might be the problem!
checking right now...

thanks...

[ This Message was edited by: DeXa on 2004-05-02 07:33 ]

DeXa · Post by **DeXa** » Sun May 02, 2004 6:38 am

Well... nope
I still don't have Hardware I/Os

=

Ricardo · Post by **Ricardo** » Sun May 02, 2004 8:09 am

Did you reinstall the drivers as well? If this fails I would uninstall it all, take the cards out,reboot, then put them back and reinstall everything. Just do a normal install of SFP 4, don't worry about the XTC.
Hope this helps.

Kenf · Post by **Kenf** » Sun May 02, 2004 11:39 am

Hi DeXa
You disable XTC mode in the settings menu in SFP. I don't think you needed to do anything to the XTC activation mode page. Sounds like for what ever reason your I/Os have stayed de-activated. It maybe worth contacting CWA?
Regards
Kenf

DeXa · Post by **DeXa** » Mon May 03, 2004 1:44 pm

I read here (planetz) that creamware support team has only on parson and he have more then 1500 e-mails on the inbox folder.

don't think that connecting to cwa worth the time.

anyway, i tried everything!
uninstalling Scope and re-install it. nothing!

shouldn't i have analog output on the startup project?

[ This Message was edited by: DeXa on 2004-05-03 15:03 ]

Plato · Post by **Plato** » Mon May 03, 2004 2:46 pm

Does Windows see the Creamware card in device manager and sounds ? If not, the driver isn't properly installed. If it does, maybe it's a hardware problem.....as garyb says, check the two parts of the Pulsar are connected properly.

DeXa · Post by **DeXa** » Tue May 04, 2004 12:09 am

Device Type: Sound, Video and game controllers
Manufacturer: Creamware GmbH
Logcation: PCI Slot 7 (PCI Bus 1, Device 9, Function 0)

Device Stats:
This device is working properly.

If you are having problems with this device, click Troubleshoot to start the troubleshooter.

------------------
i cant change the pulsar PCI slot because it's to long and i have small case =

thanks again

DeXa · Post by **DeXa** » Tue May 04, 2004 12:13 am

i installed sfp 3.1 now...
same problem there... now i know for sure it's not the sfp4.0

valis · Post by **valis** » Tue May 04, 2004 12:30 am

Maybe you should pull out the card (make sure you have grounded yourself or use a ground strap) and make sure the i/o module is firmly seated on the card. Then reseat in the PCI slot. Barring this its probably time for CW support

Post by **garyb** » Tue May 04, 2004 12:40 am

On 2004-05-03 14:44, DeXa wrote:
I read here (planetz) that creamware support team has only on parson and he have more then 1500 e-mails on the inbox folder.

don't think that connecting to cwa worth the time.

anyway, i tried everything!
uninstalling Scope and re-install it. nothing!

shouldn't i have analog output on the startup project?

[ This Message was edited by: DeXa on 2004-05-03 15:03 ]

email might be out but a telephone might work(sorry Ralf

).....

re the startup project:
i just want to be absolutely clear so i'll just ask...you did check in the hardware i/o menu and you didn't see any analog i/o? that sounds like the i/o plate is not connected properly or is not working.

normally there should be i/o in the startup project,but i suppose it could happen that there were none.the startup project is configured according to your hardware's i/o. i'd be more likely to believe the startup project configurator script failed than the hardware(no offence to the programmers).if so it would be very easy to make a proper project,but i'm sure you know that...

really my guess is that you have installed xtc instead of the proper mode for your card,but there are holes in that theory too.

have you physically checked the card? it's very unlikely that the two parts are not well seated,but it's possible.

in my experience,the thing always works..well, more often than windows, anyway.....

i might try all over again from scratch,making sure to do everything in the proper order(format the hd ,everything..)just to make sure that the problem seemed to be hardware and then i'd contact your dealer or cwa as appropriate,either in person or by phone,for warranty or service.

questions about install order?tips and tricks. other questions? please ask.

*edit* you know,why not go ahead and install xtc mode? i won't hurt anything and you may want it in the future for reasons you haven't thought of.. and that way you can see if it works right in a typical install.really, start off fresh again though, so that you can double check every step and old uninstalled registry changes won't cause you problems....

[ This Message was edited by: garyb on 2004-05-04 01:50 ]

DeXa · Post by **DeXa** » Tue May 04, 2004 3:11 am

I will do so.

I remember pulling out the card after cleaning my studio. I think since then it stop working ... i thought it's problem with the new scope platform.
i will start fresh anyway... format, new system, scope 4 and all other hardware drivers

thanks alot for the time, i appreciate that

Post by **garyb** » Tue May 04, 2004 3:16 am

make sure that the card is firmly seated and you can use 99% or purer alcohol on a swab to clean the contacts on the board if they are dirty from fingerprints.

DeXa · Post by **DeXa** » Tue May 04, 2004 3:31 am

Thank you Thank you Thank you

works good now

love you guys !