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Posted: Thu Dec 08, 2005 4:44 am
by bpier
I have paid ans downloaded the Scope 4.5, but in the mail of confirmation of payment of Creamware, no appears, near the invoice, the activation key .OXE. When I send a mail to Creamware, I receive no answer. How does that occur for you?
Pierre
Posted: Thu Dec 08, 2005 5:26 am
by hubird
use the problem forum next time...if you're having a problem.
they are too bussy now with key generating etc etc, not much chance for personnal support.
Try your MyPage on CWA website.
Posted: Thu Dec 08, 2005 5:51 am
by diminu
You can download the oxe from the ftp server. For the activatiobkey you have to wait for a mail from creamware. In my case 2 days. They will send you a URL which contains all your "keys". ( I think this is very strange) At the same time you can see your new activatib Key at "my page".
Good luck
diminu
Posted: Thu Dec 08, 2005 5:57 am
by bpier
Thanks. And the next time I will use the forum dedicated to the problems. Sorry.
Posted: Thu Dec 08, 2005 9:44 am
by bpier
A precision : your hint was good. I've seen in MyPage on the Creamware site that my new activation keys now appear for Scope 4.5. Fabulous. Now, at work !
Posted: Mon Dec 12, 2005 4:50 am
by thedavewalker
'scuse the daftness, but my 4.5 upgrade won't work - can't click 'next' even after importing the 'allkeys' file they sent me...?
Posted: Mon Dec 12, 2005 8:36 am
by thedavewalker
Ahaa, changing the Install directory from the default C:/SFP (and existing) folder to a new C:/SFP45 folder did the trick
If this is what it says to do in the installation instructions somewhere please forgive me!