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Posted: Thu Jul 04, 2002 10:53 am
by Chrisznix
Yeeees, it´s true. You will - according to the tape you get to hear if you try to call them in germany - get NOONE for support or things like that.
I´ll leave this uncommented this time.
Posted: Thu Jul 04, 2002 11:01 am
by RedSun
Maybe it made lots of people angry but at least, God's last words were "Sorry for the inconvenience" written in fiery letters on some remote planet. See, this is quality work. You don't get that from Micro$oft for using Windoze!
RedSun .:.
Posted: Thu Jul 04, 2002 12:13 pm
by otter
It´s a bit scary, isn´t it?
How many people work at CW? 10 ???
An this wasn´t announced , right?
I wonder what´s going on...
Posted: Thu Jul 04, 2002 2:21 pm
by RedSun
Actually, about 60 people work for CW. Not all of them in the german office.
If you consider the holidays and vacation time in Germany, it is disconcerting but not alarming.
RedSun .:.
Posted: Thu Jul 04, 2002 3:12 pm
by The Z Station
Perhaps, they're in talks with Steinberg? Create a strategic partnership with them?
Restructuring to hire a new SEQ/DAW department by hiring on those Logic PC programmers?
Steinberg guys + Logic PC programmers = new Creamware SEQ/DAW???!!!!
One could only dream!
Very enigmatic???!!!
Posted: Fri Jul 05, 2002 2:52 am
by Stubbe
Too much Starbuck's lately ?
Posted: Fri Jul 05, 2002 3:16 pm
by Rob van Berkel
C'mon, they're enjoying their vacation. It's not uncommon here (Netherlands), and I suppose Germany is no exception, that small companies with little internal backup decide to just close the office down for one month instead of working with 60% of their personell during 3 months.
Let them have their fun too
Rob
Posted: Fri Jul 05, 2002 3:34 pm
by kensuguro
hehe, betcha they REALLY trust planetZ, cuz a bunch of poeple are going to come here for tech support.
I do wish them a good, inspiring vacation though. Sometimes too much work is just too much work. I can use a vacation right now!
<font size=-1>[ This Message was edited by: kensuguro on 2002-07-05 16:42 ]</font>
Posted: Fri Jul 05, 2002 4:14 pm
by The Z Station
On 2002-07-05 16:34, kensuguro wrote:
I do wish them a good, inspiring vacation though. Sometimes too much work is just too much work. I can use a vacation right now!
<font size=-1>[ This Message was edited by: kensuguro on 2002-07-05 16:42 ]</font>
Yup! Hopefully something will trigger and a new inspiration will comeabout!
True, though. This Planet teems with CW's undeputised tech support which makes this platform a true "by the people, for the people" platform! Kudos to you all CW experts out here!
You deserve a break CW! I think I'll take one meself! Where's my Maui Jim?!
Posted: Fri Jul 05, 2002 4:22 pm
by Guest
I'm in the office right now
Posted: Fri Jul 05, 2002 4:49 pm
by The Z Station
Whatcha doin' there?! You should be hangin' out at the beach or something?! You're the die-hard type ain't ya?!
Anyway, hope you're almost done for the day and have yourself a great weekend!
And, thanks for all your hard work!
Skoal!
<font size=-1>[ This Message was edited by: The Z Station on 2002-07-05 18:50 ]</font>
Posted: Fri Jul 05, 2002 5:39 pm
by gearslut
happy vacation creamware!
I can't fault them, at least they let the SFP settle for a while before they headed for the beach. I don't know abouyt the partnertship with Steinberg idea, they are pretty near impossible to get on the phone, maybe second only to MOTU.
Posted: Sat Jul 06, 2002 2:40 am
by Chrisznix
Hey, nothing against your fun - but seriously:
NO company can do this. You´re paid for your product AND your service. A good product is a product you can rely on, and because (almost) no software based product is bug free, the only way to ensure this is giving service. And now they´re not even doing that.
Take a look a emagic´s service database and compare it to CW´s so-called database. And once subhuman (who surely can be considered as a professional) gave a slight hint that it would be a good thing to improve their website, and all they´ve made was a silly respond like "Take a look. We´ve done this already.". Yes, every two months if they´re good.
No chance, i´m off with the next chance. If this platform works fine for you, then you are surely interrested in a Scope/SP-Bundle with TripleDAT included - in this case make an offer to
Briefkastenopa@gmx.net .I´m pretty much interrested in how much one will pay for this stuff right now...
Posted: Sat Jul 06, 2002 9:05 am
by braincell
Paul, they probably left you out of the loop. Creamware is negotiations with Apple and will shortly discontinue products and support for any microsoft platform.
Posted: Sat Jul 06, 2002 9:18 am
by Spirit
I don't think anyone here is worried because PlanetZ has always been the number one place for support anyway
But it does seem a little odd. Care to illuminate us Paul ?
Posted: Sat Jul 06, 2002 10:47 pm
by braincell
That was a joke
Posted: Sun Jul 07, 2002 9:01 am
by BlackSun
I remember the last 3 years.
CW made always holidays in july...
Don´t panic!
Posted: Sun Jul 07, 2002 9:06 am
by Guest
ya right, i bought my pulsar two in july
Posted: Sun Jul 07, 2002 10:57 am
by Spirit
Didn't realise that Blacksun. How civilised. I'll have to suggest that where I work.
Posted: Sun Jul 07, 2002 11:09 am
by kimgr
It's the same in most northern european countries: Here in Denmark it's the first three weeks in July.
Kim.