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Ralf, are you still with us? Another E1 after updating
Posted: Mon Jan 10, 2011 7:27 pm
by E1minimax
I just got my Minimax ASB today and after performing a firmware update it gives me an "E1" on startup and makes no sound. I tried both editors, and I tried using MIDI and USB to no avail. I contacted SC support but while I wait for a response is there anything else I can try?
EDIT: I used the key in the "how to use" file and it says I have to get one from sonic core. What's weird is that it accepted it.
Re: Ralf, are you still with us? Another E1 after updating
Posted: Sun Jan 16, 2011 11:30 am
by E1minimax
Please... I ask... No- I BEG
Can anybody from SC please help me turn my black and knobby paperweight back into the musical instrument it once was? I have had no response...
Re: Ralf, are you still with us? Another E1 after updating
Posted: Sun Jan 16, 2011 5:10 pm
by jksuperstar
S|C is at NAMM right now, and as it is ending today, they are probably in-flight back to germany. I'd give them a few days if you could.
Re: Ralf, are you still with us? Another E1 after updating
Posted: Sun Jan 16, 2011 10:43 pm
by siriusbliss
SC is still at NAMM for the next couple days.
Re: Ralf, are you still with us? Another E1 after updating
Posted: Sun Jan 16, 2011 11:25 pm
by E1minimax
Ah. I was actually not aware NAMM was going on. I'll be patient.
Re: Ralf, are you still with us? Another E1 after updating
Posted: Thu Jan 20, 2011 2:36 am
by ashh888
same happened to my pro-12. You need a specific and unique to you code from sonic core and then it will work again. They sent me mine a few days after my request
Re: Ralf, are you still with us? Another E1 after updating
Posted: Wed Jan 26, 2011 5:16 pm
by Onyx
Just happened to my MiniMax the other night.
I was so excited when it arrived that I skipped the first line of the readme file for the update and ended up with the E1.
Sent an email to support with my SN: and they replied within 5 minutes with an activation key.
All is good now.
Re: Ralf, are you still with us? Another E1 after updating
Posted: Fri Jan 28, 2011 9:50 pm
by E1minimax
5 minutes?? Lucky! I just received a response today with my code. Everything is fine now